IT Outsourcing
Flexible nearshore specialists and project teams for time-bound IT initiatives — with clear governance, D-A-CH working-hour overlap, and capacity that can scale with the project lifecycle.
Learn more →German accountability. European engineering. One delivery team.
IT delivery from strategy to working operations.
ProvisionX helps DACH companies modernize legacy systems, automate processes with AI, strengthen cloud and security, and add flexible project teams when internal capacity is limited — with German accountability and European engineering.
An IT delivery partner for companies that need implementation, not another strategy document.
15+ years of engineering and delivery experienceAnonymized case studies from real operationsDelivery in DE / EN / BG
Services
Our services: from strategy to implementation
Strategy, engineering and operational support for companies that need clear ownership and experienced delivery across modern and legacy IT.
AI Solutions & Automation
Practical AI implementations that automate repetitive workflows, improve response speed, and integrate safely into existing business systems.
Learn more →Cloud & DevOps
Modern cloud foundations, CI/CD, and platform engineering to improve release velocity, resilience, and cost efficiency.
Learn more →IT Modernization & Legacy Transformation
Modernize business-critical legacy environments with secure, phased delivery that protects continuity while reducing technical debt.
Learn more →Cybersecurity
Protect identities, endpoints, cloud workloads, and data with pragmatic security operations aligned to business priorities and compliance needs.
Learn more →IT Staffing & Projects
Project-based specialist capacity and flexible IT teams for defined delivery needs — able to scale, transition, or hand over as the work changes.
Learn more →AI Search Visibility & Content Architecture
Structured technical SEO, schema implementation and answer-ready content architecture that makes your services easier for both humans and AI-driven search to understand and reference.
Learn more →PROCESS
A nearshore outsourcing model you can rely on
Clear phases, named responsibilities and practical service levels. We work in your existing tools, document decisions and make progress, risks and next steps visible.
Discovery & Team Design
We define scope, priority projects, required roles, collaboration model, and SLA/KPI targets for your business context.
Selection & Onboarding
We shortlist and validate specialists or squads, then complete secure onboarding, access setup, and workflow integration.
Delivery & Governance
Remote-first execution with strong CET/CEST overlap, structured reporting, and clear escalation paths for incidents and blockers.
Scale & Optimize
Scale capacity up or down quickly, continuously improve delivery quality, and optimize cost, security, and operational performance.
Deployment Strategy
Deployment strategy is the bridge between a good technical idea and a solution that actually works in daily operations. It connects business objectives, technical architecture, user adoption, rollout planning and delivery governance. For companies, this reduces implementation risk and helps new capabilities become part of real work instead of remaining a separate project.
Want to see a sample outsourcing plan?
Ask for a proposal and we’ll share a realistic timeline, roles mix, and governance model for your use case.
SOLUTIONS
Practical solutions for real growth
IT services, automation and operational support for companies that need to improve delivery without adding unnecessary tools, handovers or internal workload.
Focus area
Run smarter operations with IT & AI
- Respond faster to customer inquiries through intelligent automation and reliable IT support
- Reduce missed leads with structured routing and follow-up automation
- Reduce workload for your teams through modernization services, outsourcing, and smart process automation
- Improve customer satisfaction with stable systems and consistent service quality
- Handle changing demand with a clearer mix of internal capacity, automation and external support
Designed to reduce workload, improve response times, and keep operations stable and predictable.
AI where it makes sense
Practical automation that supports people instead of replacing them.
Flexible IT resources
Scale support, projects, and expertise as your business grows.
Clear SLAs
Predictable response times, ownership, and transparent reporting.
CASE STUDIES
Case studies from real delivery work
Selected anonymized projects from logistics, regulated manufacturing, energy and field operations. Each example explains the operating problem, the technical approach and the resulting change.
Logistics, supply chain & building automation
Digitalization and automation for a European logistics operation
Read more →Pharmaceutical industry, manufacturing & automation
SCADA integration & production management in the pharmaceutical industry
Read more →Automotive industry, manufacturing & Industry 4.0
Digitalization platform & production control in the automotive industry
Read more →Veterinary manufacturing, production logistics & quality control
Production and logistics management for a regulated veterinary manufacturing facility
Read more →About ProvisionX
One accountable team across Germany and Bulgaria.
ProvisionX combines client management in Germany with engineering delivery in Bulgaria. The model is designed to keep contracts, communication and technical execution connected.
Client management and strategy in Germany:
The German team coordinates commercial responsibility, delivery priorities and quality expectations. Clients have a clear contact for decisions, escalation and project direction.
Engineering and delivery in Bulgaria:
The delivery network includes experienced software engineers, SCADA specialists and AI practitioners. Its project background covers industrial and operational systems in logistics, regulated manufacturing and energy.
Clients work through one German contractual contact while the delivery team is organized around the required technical skills. Responsibilities, service levels and escalation paths are agreed before delivery starts.
Leadership
Momchil Palazov
Founder & Lead Deployment Strategist
Responsible for company strategy, solution direction and turning business priorities into a practical implementation plan.
Svetla Todorova
Chief Operating Officer (COO) & Head of Delivery
Coordinates delivery operations, capacity planning and day-to-day alignment between client priorities and engineering work.
Yonko Krilov
Director of Client Success & Compliance
Coordinates client communication, service-level follow-up, quality assurance and compliance-related delivery processes.
FAQ
Questions we hear often
If you have a specific requirement, send it — we’ll answer quickly.
Both. We support established enterprise organizations as well as growing SMEs and founder-led companies. Engagements can start with a tightly scoped package and scale into broader operations, modernization, security, and AI work as your needs evolve.
Contact
Let’s talk about your IT challenges
Tell us what is not working today, which systems are involved and what needs to change. We will use the first call to clarify scope, constraints and sensible next steps.
office@provisionx.de
Phone
+49 (0) 152 274 525 39
Location
Headquarters: Bavaria, Germany
Prefer direct contact? Use the details below and briefly describe your current systems, objectives and timeline.